I experienced how frustrating our patrons feel when they come to the library to print out files that can't be opened with the Microsoft Word software version installed on our public computers. I sent an OpenOffice.org file, but forgot to convert it to a Word document. Of course I couldn't open it. Then I remembered that you could import files into Zoho. I saved the file to the desktop, opened my Zoho account and imported the file. It worked like a dream. Some of the formatting was lost, but that is a small matter. The important thing is I could access the content. I tested this with Google docs and again it was easily done using the upload function in Google docs. There are other file converters on the web and some time I would like to try them out, For now, I am very satisfied with the results.